If your air-conditioner is acting up, not delivering full cooling, making funny sounds, dripping excessively, or just not doing as well as it did when you first bought it, you’re probably in a hurry to get it fixed. It gets hot here in Southern California, but don’t let that heat get to your head when you’re looking for an AC repair company. We want to give you a few inside pointers for how to detect whether an air conditioner contractor is going to give you full value and fair service, or if they’re just trying to split you from your hard-earned cash.
1) Do an internet check of your air conditioning company. Google their name. See if they are on social networks like LinkedIn or Facebook. Reputable companies will be able to build up followers on these sites, and you can contact their previous clients to get a thorough and honest “background check” on them.
2) If a company promises you a low-cost solution as long as you buy immediately, resist the pressure. Reputable companies will not pressure you to make such last-minute decisions in order to secure a low price, and they will help you make the best decision for your particular needs instead of just pushing you into buying an on-sale item or a system that “works for everyone.” Also remember that not all scams are for high-priced services, such as a full replacement of an air conditioning system.
3) Check their license plates. Are they local? Are they an established company? Do they have a loyal customer base in the area that trusts them and speaks highly of them?
4) Insist on a written quote, and make sure they detail every repair they want to do, why they want to do it, and the price they will charge. A good air conditioning contractor should be willing to provide you with actual measurements they have taken, such as air pressure, gas pressure, and electrical usage. A trustworthy AC repair company will be glad to do this for you.
5) Once you have the written, detailed quote in your hands, get a second opinion. Many reputable companies will be glad to give you a free second opinion in order to help you out and to help keep the industry regulated and well-policed. If you’re being pressured by an air conditioner contractor to accept their services immediately and without a second opinion, give us a call and we’ll be glad to assess your situation.